In This Episode: What Happens to Ask Leo and MacMost as AI Evolves? When we first touched computers.
Podcast: Download (Duration: 1:02:17 — 57.1MB)
This week the TEH Podcast is hosted by Leo Notenboom, the “Chief Question Answerer” at Ask Leo!, and Gary Rosenzweig, the host and producer of MacMost, and mobile game developer at Clever Media.
(You’ll find longer Bios on the Hosts page.)
Top Stories
- 00:00 GR & LN: How can Ask Leo and MacMost change to survive the AI future?
- LN: not uncommon for me to take a question I’ve been asked and plop it into Claude and get a decent answer. (Updated example at How I Use AI at Ask Leo!)
- What does this mean for tech support future?
- 06:58 Challenges with AI content accuracy
- GR: Still a lot of hallucinating, and not understanding old vs new, and too much agreeing with the asker.
- Dealing with lists
- People don’t know how to ask the questions
- 14:53 AI limitations in suggesting and automating tasks
- It won’t correct you when it should
- 17:32 Asking AI to clarify terminology
- Phrasing questions right
- Pointing people in a new direction. Educating about new stuff.
- We do demonstrations of details.
- 26:05 Planning for a future pivot in tech support
- 27:34 GR: “I don’t have to run faster than the bear, I just need to run faster than you.”
- 34:43 Automating log checks with Claude
- 39:49 Learning to code and problem-solving with AI
- 45:40 Talking about the old Mac Pro
- Not openable and fixable
- 50:00 When I first touched a computer
Ain’t it Cool
- 52:00 GR: Project Hail Mary
- 57:00 LN: QI – (Quite Interesting – BBC / Amazon Prime Britbox)
BSP: Blatant Self-Promotion
- 59:00 GR: https://macmost.com/my-favorite-apple-products-from-the-last-50-years.html
- 1:01:00 LN: How I Use AI at Ask Leo! – https://askleo.com/168449