TEH 110: The XY Problem, Asking Good Questions, a Big Glitch and Virtual Psychotherapy.

In This Episode: The XY Problem. Asking the wrong question doesn’t give the right answer. A Big Glitch. Streaming service interfaces. Virtual fundraising and making presentations.

This week the TEH Podcast is hosted by Leo Notenboom, the “Chief Question Answerer” at Ask Leo!, and Gary Rosenzweig, the host and producer of MacMost, and mobile game developer at Clever Media.

(You’ll find longer Bios on the Hosts page.)

Top Stories

  • Gary: Examining the XY Problem.
    • Definition on Wikipedia
    • The XY problem is a communication problem encountered in help desk and similar situations in which the real issue, X, of the person asking for help is obscured, because instead of asking directly about issue X, they ask how to solve a secondary issue, Y, which they believe will allow them to resolve issue X.
  • Leo: How do you ask a good question? Be systematic (when troubleshooting). Problem solving is hard. 🙂

Ain’t it Cool

  • Gary: Really good show: The Capture on Peacock, first episode is available for free.
  • Leo: Various streaming series. Peacock is free with upgrades. Dealing with all the inconsistencies.

BSP: Blatant Self-Promotion

2 Comments on “TEH 110: The XY Problem, Asking Good Questions, a Big Glitch and Virtual Psychotherapy.

  1. Gary, I know you were just using recipe databases as a Sample, but should you be at all interested, Paprika is a great iOS/Mac application for downloading and organizing recipes.

    Reply

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